In this article, we'll walk you through the steps to get set up and start using RemoteMix. RemoteMix is able to connect to a variety of digital audio mixers. Below are all the brands we currently support with RemoteMix. For more info on which models RemoteMix can connect to, click here.

For the best RemoteMix experience, we recommend using Google Chrome.

Only the account owner can connect your mixer for the first time. You can verify that you are the owner by going to the Settings menu inside your account. If you are the account owner, it should say so under Role.

If you are unsure who the owner of your account is, reach out to [email protected] or in the chat, and they can let you know.

Next, make sure your BoxCast Spark is powered on and connected to the internet. Although this can be done over Wi-Fi, we recommend an ethernet connection for the best results. Make sure your audio mixer is also connected to that same network.

Log into your BoxCast Dashboard and click on the bento box in the top left corner.

Select RemoteMix to be taken to the RemoteMix Dashboard.

Click Create Connection and under RemoteMix Agent, select your Spark. Choose your audio mixer under Mixer Brand. Once those are chosen, click Search Network.

RemoteMix will search your network to connect the two devices. Once it finds your network, select it and click Connect.

If your mixer doesn't show up right away, you can manually connect via your mixer’s IP address. If you have trouble with either your mixer or Spark showing up, use this article to troubleshoot.

Next, name your connection and choose whether you'd like to create a PIN for added security. This connection will be saved and will be visible to any users of your account in RemoteMix, so make sure you choose a name that will make sense to all expected users of RemoteMix, especially if you plan to set up multiple connections.

Select a mode for your audio mixer. You have two options:

Stream Dedicated Mixer (All Access): This allows access to all mix targets (mains, buses/auxes, and matrix mixes) and is usually the best option if you have a separate mixer dedicated to your live stream.

Shared Mixer (Restricted): This allows you to select one mix target (main, bus/aux, or matrix) for the user to mix. This is usually the best option if you are using the same mixer to mix both your in house audio and your live stream. If you choose this option, then you'll select which mix target you'd like to allow access to in the dropdown menu that appears below.

See this article for more information about the two RemoteMixing modes.

Once you're done, select Create Connection.

Now that your mixer is connected, you can control your mixer remotely.

For additional support on RemoteMix, reach out to our technical support team at [email protected], through the chat, or check out our other support articles.